Faq

1.What is a Glo prepaid master card

Glo card is a virtual prepaid MasterCard®, virtual prepaid card is a payment card which can be bought pre-loaded to spend online, over the phone or by mail-order.

2.How do I get a Glo prepaid MasterCard®?

Fill  the  order form,and  proceed   with  the  payment,once  payment  is  verified a  card  will be  sent  to  your  registerd  email  address .

3.Who can use Glo Prepaid MasterCard® Card?

 You must  own  an  email  address  and  know  how  to  use  the  internet

4.How do I receive my Glo Prepaid MasterCard®?

 The  card  would  be  sent  to  your  registered  email upon  confirmation  of  your  payment.

5.How do I buy a Glo prepaid MasterCard® as a Gift?

You  can buy it  and  forward  it your  recipient  via  email address,or  simply  fill the  recipient  email id

6.How is the Glo prepaid MasterCard® delivered?

It  is  delivered  via  email
7.How long can I spend with a Glo prepaid MasterCard®?

you  can  spend  it  until  the  expiration  date.

8.Can I top up my Glo prepaid MasterCard®?

Glo  card  is  non-reloadable  at  this time and  can  not be  refilled,a  re-loadable  card is coming  soon.

9.How do I check my Glo prepaid MasterCard® balance?

just  go  the  check  your  ballance  page  on  the  website,fill  in  card  detail ,you  will  receive   an email

10.How do I view transactions I have made with my Glo  prepaid MasterCard®?

Just  go  the  check  your  TRANSACTION page  on  the  website,fill  in  card  detail ,you  will  receive   an email.
11.Can I spend at sites that use a currency other than the currency of my card?

Yes.But  the  system would perform currency exchange to  your  prefered  currency

12.What happens if my card has expired?


Can  must  be  used  up  before  the  expiration  date.

13.What if someone else has my card details?

Just  contact  us  ,so  that  we  can  block   the card,always  keep your  card detail   safe
14.Can I receive a refund on my remaining balance?

 No.